FQA / POLICIES
FREQUENTLY ASKED QUESTIONS FOR BOOKING YOUR HAIR APPOINTMENT ONLY !!!
💻 BOOKING
How do I book?
Book here under book your appointment → pay deposit → check your email ✔️
Why can’t I text to book?
Spots are first come, first served.
I do NOT manually book appointments
Can I reschedule?
Yes — up to 24 hours before your appointment (through confirmation email)
After 24 hours: deposit is forfeited & new deposit required
What if I’m late?
Please communicate.
15-minute max grace period, then late fee is applied — after 30 minutes your appointment is cancelled.
⚠️ PAYPAL ISSUES
What if my PayPal isn’t working?
If you are having issues with your PayPal account, please try again later or use a different email address and phone number when booking. Send screenshots to (609)616-0324 if more problems happen, I cannot help you otherwise.
📦 HAIR DROP OFF
When do I drop my hair off?
As soon as you receive it, but no later than 2 days before your appointment.
Drop-off hours: Mon–Sat | 10AM–5PM
Text only: (609) 616-0324 (no calls)
Can I bring my hair same day?
Yes — $50 same-day drop-off fee
Where do I drop it off?
Address + instructions are sent to your email.
Drop-off location = appointment location
What if I don’t drop it off in time?
A $50 fee will be added to your remaining balance to proceed
Do you customize hair same day?
Yes — please communicate.
You will NOT be charged both fees (drop-off + same-day) — only one
💰 PAYMENTS
Do you accept Apple Pay or Zelle?
No, I do not accept Apple Pay Cash App or Zelle as a form of sending payments.
Please do not request to send payments this way.
You may tap to pay in person (Apple Pay, card, etc.)
$5 card fee applies
Deposit
$20 non-refundable + $2 processing fee
Is the deposit refundable?
No
How do I pay remaining balance?
• Cash (exact preferred)
• Tap to pay (in person):
I accept ALL physical cards with tap (credit, debit, Chime, Cash App, etc.) as well as any cards in your Apple Pay or Google Pay wallet.
Tap-to-pay is available for all options. +$5 fee applies.